McAfee Real-Time Scanning Not Working ?

McAfee Real-Time Scanning Not Working ?

Problem Description:- McAfee security products automatically scan incoming and outgoing emails with attachments for virus. This is a useful protection but at times can interfere with your email send and receive operation. Also the real-time scanning of your emails can make your email client slow and sluggish.

Affected Products:- McAfee AntiVirus Plus, McAfee Internet Security, McAfee Total Protection, McAfee All Access, McAfee Family Protection, McAfee Live Safe.

Try Disabling Temporarily Email Scanning:-

  1. Open the McAfee product installed on your computer by clicking on the short-cut icon on the desktop or selecting the program from the program folder.
  2. Select the Virus and Spyware Protection menu option, and click on Real-Time Scanning.
  3. On Real-Time Scanning page, uncheck E-mail attachments in the settings option.
  4. Click Apply.
  5. Send a test email message.
  6. If send operation works then go to Step 3.

Try Disabling Temporarily Email Scanning:-

  1. If after disabling McAfee Real-time Scanning, you still cannot send an email, there are other potential causes of the problem.
  2. Next thing to do is to check if another Security Software or Firewall is blocking the email client operations.
  3. Check if you have any other Security or Firewall software present on your computer by activating the “Add or Remove Program” control panel applet.
  4. If you find one, launch this application and use instructions similar to one provided in Step 1 to disable the real-time scanning.
  5. Send a test email message.
  6. If the problem persists you need help from a certified technician.

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